You hired a cut rate carpet cleaning company to come in and restore your carpets to ‘like new” condition. Maybe you found this company online or in the Yellow Pages. Whatever the case may be, now that they are done you realize you’re just not happy with the service.
You started walking through each room in your house and noticed portions of the carpet looked as though they hadn’t even been touched and some damage to other parts of the carpeting.
Your blood boils and you pick up the phone to call the company right away. The moment somebody answers you begin yelling at them. You keep saying things like “rip-off” and “scam” and that’s not going to get you anywhere.
While you should focus on choosing the highest quality companies as opposed to saving as much money as possible when it comes to your carpets, if you’ve made that common mistake already, here’s what you should do.
Be calm.
Nothing is going to get accomplished by getting irate, threatening, and boisterous. It’s certainly not going to lead to a great resolution for you.
The company owner may be willing to refund your money if he or she feels that it’s best to pay you off to you go away. In most cases, though, they will offer to come back and ‘touchup’ things.
Ignore the problem for one day.
When a carpet cleaning service leaves, the carpet will still be a little damp. This can make it appear dirty in spots. Allow the carpet to fully dry and then inspect it. If you still notice dirt and stains, then you can call the company and have them return to get the job done right.
You’ll likely be calmer at that point as well.
Call on Royal Interior Cleaning.
Any time you had a bad experience with a carpet cleaning company, you can always call on Royal Interior Cleaning to come out and do the job right. You’ll immediately notice the difference in professionalism, the power of the equipment they use, and the quality work they do.
