Far too many people who find issues with the carpeting contact the store where they purchased it, expecting the manufacturer to honor the warranty, only to be disappointed because they didn’t read the warranty carefully.
It’s not the case with every carpet manufacturer warranty, but more often than not when you look at all the details, and the fine print, it clearly will stipulate that in order for the manufacturer to be responsible for any issues that arise with the carpet, even if it could be determined as a manufacturer defect, the person who purchased it needs to carefully maintain the carpeting to the best of their abilities.
One of the most common stipulations people don’t realize about carpet warranties.
Many of the carpet manufacturer warranties require owners of the carpeting to have an annual deep cleaning of the carpeting by a certified and experienced professional carpet cleaning company. It doesn’t matter which company you hire in most cases, but you need to be able to document you hired this company to come in and provide a thorough and deep carpet cleaning service to all of that new carpeting.
Why is this important?
Over time, without proper professional cleaning, your carpeting is going to look a bit worn down, old, and dirty. This isn’t the fault of the manufacturer. It may also begin coming apart at certain areas because of the dirt that works its way deep down into the carpet pile. If you have Scotchguard and stains sink in, it will show in time.
If you’re concerned about the warranty of those brand new carpets in your home, read the details and, if you determine the only way the warranty will be honored is through a professional carpet cleaning service, contact Royal Interior Cleaning. They are one of the most experienced, honest, and reliable companies you can depend on.
